Privacy Policy
Last Updated: 2026
At Lamp & Genie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the rights you have when you visit or make a purchase from our website.
By using our website, you agree to the practices described below.
Information We Collect
We collect information to process your orders, provide customer support, and improve your experience.
Personal Information
This includes details you provide during checkout or account creation, such as:
- Name (billing and shipping)
- Email address
- Phone number (if provided)
- Billing and shipping addresses
- Order details (products, quantities, pricing)
This information is required to fulfil your order and communicate with you.
Payment Information
We do not collect or store sensitive payment details such as credit card numbers.
Payments are securely processed by trusted third‑party providers:
- Stripe
- PayPal
We only receive the information necessary to confirm and fulfil your order (e.g., transaction status, billing details).
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Send order confirmations, shipping updates, and invoices
- Provide customer support
- Improve our website and services
- Comply with legal and tax obligations
Payment Processing
We rely on secure, PCI‑compliant payment processors:
Stripe
Stripe handles all card payments. We do not receive or store your full card details.
For more information, please review Stripe’s Privacy Policy.
We do not store any sensitive payment information on our servers.
PayPal
We offer PayPal as a secure payment option for your purchases. When you choose PayPal at checkout, you are redirected to PayPal’s secure environment to complete your transaction.
We do not receive or store your full PayPal account details, including your login information or financial data. All sensitive payment information is handled directly by PayPal.We do not store any sensitive payment information on our servers.
For more information, please review PayPal’s Privacy Statement on their official website.
Data Sharing & Disclosure
We may share your information only when necessary.
Service Providers
We work with trusted third parties who help us operate our business, including:
- Payment processors (Stripe, Paypal)
- Shipping and fulfilment partners
- Customer support tools
These providers are required to protect your data and use it only for the services they perform.
Legal Requirements
We may disclose information if required by law, regulation, or legal process.
Security of Your Information
We take reasonable steps to protect your data, including:
- SSL encryption for secure browsing
- Secure payment gateways
- Restricted access to personal information
While we strive to protect your information, no method of online transmission is completely secure.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing emails at any time
To exercise any of these rights, contact us at help@lampandgenie.com.
Cookies
We use cookies to improve your browsing experience, analyse traffic, and remember your preferences.
For full details, please see our Cookie Policy.
Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites.
We recommend reviewing their policies before sharing personal information.
Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Lamp & Genie
help@lampandgenie.com
Data Controller
Lamp & Genie is the data controller responsible for processing your personal information. If you have any questions about how your data is handled, you can contact us at help@lampandgenie.com.